{"id":2055,"date":"2026-10-31T16:29:55","date_gmt":"2026-10-31T15:29:55","guid":{"rendered":"https:\/\/www.donalfonso-shop.it\/?page_id=2055"},"modified":"2026-11-09T17:18:55","modified_gmt":"2026-11-09T16:18:55","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/www.donalfonso-shop.it\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2055\" class=\"elementor elementor-2055 elementor-1848 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84b1c36 e-con-boxed e-flex e-con e-parent\" data-id=\"84b1c36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d21c6d4 elementor-widget elementor-widget-heading\" data-id=\"d21c6d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Help<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a55350d elementor-widget elementor-widget-heading\" data-id=\"a55350d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping and returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51a3811 elementor-widget elementor-widget-text-editor\" data-id=\"51a3811\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Everything you need to know about deliveries, costs and returns for orders from our online shop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb26dd8 e-con-boxed e-flex e-con e-parent\" data-id=\"eb26dd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2a2aa5 dao-prose elementor-widget elementor-widget-text-editor\" data-id=\"f2a2aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Shipping costs<\/h2><ul><li><strong>Italy:<\/strong> free shipping on orders of \u20ac150 or more; below this threshold shipping costs \u20ac20.<\/li><li><strong>European Union:<\/strong> the cost is calculated at checkout based on the destination and the weight of the parcel.<\/li><li>The exact cost is always shown in the cart before payment.<\/li><\/ul><h2>Delivery times<\/h2><p>Orders are packed by hand in Sant\u2019Agata sui Due Golfi and handed to the courier. Delivery in Italy normally takes 24\u201348 hours, and to Europe usually 5\u20136 days; you will receive an email with your tracking code.<\/p><h2>Gift wrapping<\/h2><p>On each product page you can add gift wrapping with a personalised card: write your message and we will put it in the parcel.<\/p><h2>Returns and right of withdrawal<\/h2><p>You have 14 days from delivery to exercise your right of withdrawal, as provided by the Italian Consumer Code and our <a href=\"\/en\/terms-and-conditions\/\">Terms and conditions<\/a>. For hygiene and food safety reasons, the right of withdrawal does not apply to perishable food products or to sealed products once opened.<\/p><p>To start a return, message us on <a href=\"#\" class=\"joinchat_open\">WhatsApp<\/a> with your order number.<\/p><h2>Damaged products<\/h2><p>If the parcel arrives damaged, report it to the courier on delivery and send us a photo within 48 hours: we will replace the product or refund you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Data controller\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1349,"url":"https:\/\/www.donalfonso-shop.it\/en\/terms-and-conditions\/","url_meta":{"origin":2055,"position":1},"title":"Terms and conditions","author":"Paola Di Capua StudioUno","date":"26 November 2022","format":false,"excerpt":"GENERAL INFORMATIONThese General Terms and Conditions of Sale govern the purchase of products from Don Alfonso Consulting & Distribution srl, made at a distance via the internet on the website donalfonso-shop.it, owned by Don Alfonso Consulting & Distribution srl, with registered office in S.Agata sui Due Golfi - Massa Lubrense\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1355,"url":"https:\/\/www.donalfonso-shop.it\/en\/cookie-policy\/","url_meta":{"origin":2055,"position":2},"title":"Cookie Policy","author":"Paola Di Capua StudioUno","date":"26 November 2022","format":false,"excerpt":"Last updated: 9 November 2026 This page explains what cookies are, which ones www.donalfonso-shop.it uses and how you can manage your preferences. The data controller is Don Alfonso Consulting & Distribution S.r.l., Corso Sant\u2019Agata 11\/13 \u2013 80061 Sant\u2019Agata sui Due Golfi (NA), Italy, shop@donalfonso-shop.it. For all other information on how\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1343,"url":"https:\/\/www.donalfonso-shop.it\/en\/gallery\/","url_meta":{"origin":2055,"position":3},"title":"Gallery","author":"Paola Di Capua StudioUno","date":"5 December 2022","format":false,"excerpt":"The tale of wonderful views Alfonso and Ernesto Iaccarino take us with them on a tour of the \" Le Peracciole\" farm and some of the behind-the-scenes production\u00a0","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.donalfonso-shop.it\/wp-content\/uploads\/2022\/12\/IMG_1083-1024x1024.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.donalfonso-shop.it\/wp-content\/uploads\/2022\/12\/IMG_1083-1024x1024.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.donalfonso-shop.it\/wp-content\/uploads\/2022\/12\/IMG_1083-1024x1024.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.donalfonso-shop.it\/wp-content\/uploads\/2022\/12\/IMG_1083-1024x1024.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1357,"url":"https:\/\/www.donalfonso-shop.it\/en\/","url_meta":{"origin":2055,"position":4},"title":"Home","author":"Paola Di Capua StudioUno","date":"30 November 2022","format":false,"excerpt":"Official e-shop \u00b7 Sant\u2019Agata sui Due Golfi The pantry of Don Alfonso 1890 The ingredients chosen by the Iaccarino family for the restaurant kitchen, from the organic vegetable garden of Le Peracciole to your table. 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